Question 1

📍 Extraction stopped in the middle!

Accepted Answer

It may be inconvenient, but please reboot the device, run only the WEILO app, and then try extracting.
In the case of image extraction, a lot of memory may be consumed, so errors may appear if memory is insufficient.
(The above memory refers to RAM memory unrelated to iCloud or device storage space)

Subsequently, the extraction may also stop if your device runs out of storage space.
If the device cannot secure the required capacity to extract and save the video, the extraction may not be completed.
Please secure enough storage space on your device and re-run the WEILO app to attempt extraction.

Question 2

📍 What is the difference between free and paid?

Accepted Answer

All editing features of WEILO are available for free.

However, when using the free version, you will need to watch rewarded ads.
With a WEILO Premium subscription, you can extract freely in a pleasant environment without ads.

Question 3

📍 Can it only be used on iPads equipped with M1 and M2 chips?

Accepted Answer

First, WEILO can also be used on iPad devices that do not have M1 or M2 chips.

However, the device's software version must be OS 16 or higher, and execution speed may vary depending on device specifications.
For optimal performance, we recommend using the latest devices.

Currently, WEILO is doing its best to stabilize the app to provide comfortable app use on devices with various capabilities.

Question 4

📍 I’m curious about WEILO copyright!

Accepted Answer

The copyright of all content provided by WEILO is owned by WEILO.

All audio, text, graphics, effects, transitions, stocks, fonts, etc. provided by WEILO can be used commercially or non-commercially.
Videos extracted with WEILO can be uploaded to Youtube, SNS, homepage, etc. Attribution is recommended, not required.

However, please note that broadcasting on TV or radio, *resale, and *redistribution are prohibited.
For additional copyright-related inquiries, please contact weilo.cs@vimosoft.com.(mailto:weilo.cs@vimosoft.com)

* Resale: The act of generating profit by selling the video itself, the act of extracting the function itself provided by the WEILO app and selling it separately, etc.
* Redistribution: When uploading a BGM collection or Playlist within the WEILO app for the purpose of sharing sound sources, etc.

Question 5

📍Can I use WEILO on PC/Mac?

Accepted Answer

Currently WEILO is available for iPad and Mac environments.
Try using WEILO in a Mac environment using the method below!

1. Launch the App Store on your Mac device
2. Search for 'WEILO' in the App Store
3. Download WEILO from the 'Apps for iPhone and iPad' tab on the search results screen

However, WEILO is not provided on PCs running Windows environments.

Question 6

📍 How do I check my keyboard shortcuts?

Accepted Answer

If you press and hold the [Command] key on the editing screen, you can see the shortcut key information window.

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